Network Operators

TM Forum is the world’s leading industry consortium focused on improving business effectiveness for communications service providers and network operators

TM Forum provides practical solutions, guidance and leadership to transform the way service providers and network operators create, deliver and charge for digital services. 

Established network operators today need to understand and engage with an increasingly diverse landscape of partners, distributors, suppliers and intermediaries. TM Forum provides the eco-system for collaboration among these stakeholders.

We provide a wide range of information and practical support to help our members reduce the costs and risks associated with creating and delivering profitable services. These include industry research and benchmarks, technology roadmaps, best practice guidebooks, software standards and interfaces, as well as certified training, conferences and publications.  We also enable new business and partnerships, providing members with extensive networking opportunities with industry counterparts.

With more than 700 member companies in over 75 countries, our members foster the proliferation of industry-standards and best practices. This helps lower the cost of system integration among partners, and creates operations and business systems environments that accommodate changing customer and market demands.

We enable our members to reduce the costs and risks associated with investment, integration and change programs through shared knowledge and pre-built architecture roadmaps and software interfaces. These help service providers to dramatically reduce the risks, timescales and cost of change programs by utilizing proven and flexible solutions and implementing industry standards. In turn this allows service providers to easily implement commercial off-the-shelf (COTS) solutions and avoid costly custom integration projects.

TM Forum's Business Benchmarking Program allows network operators to anonymously benchmark their operational performance against more than 70 other service providers from across the world. This unique program - only available to TM Forum members - provides the valuable insights needed to focus change programs and measure business effectiveness against real-world targets.

To learn more, please follow the links to the right.

To talk to us about joining TM Forum today, please click here

Key Business Issues
TM Forum addresses the following key business issues for network operators:
Reduce customer churn
Reduce the cost of ownership of IT
Differentiating products and services
Get subscriber services to market faster
Measuring up against the opposition?
Minimize revenue leakage
Monetize services (drive new revenues)

Key Resources
Explore member benefits
Solution Frameworks (NGOSS)
Business Process Framework (eTOM)
Online Collaboration Community
TM Forum Insights Research Group
TM Forum Webinars and Training
Prosspero - Software Interfaces
Management World Events