Managing the Services Evolution: New Services, New Competition, New Opportunities

TM Forum’s Management World Middle East (March 2-5, 2009, Dubai) marks a return to the Middle East following the successful event in Dubai in March 2008. Last year over 70 companies attended, with almost half from service providers.

Attend Management World Middle East to:

• Identify the challenges and opportunities in the Middle East to help you survive in an increasingly competitive market;
• Hear visionary presentations and debates from and network with industry experts and practitioners - both local and international perspectives;
• Explore and learn about TM Forum initiatives: TM Forum Solution Frameworks (NGOSS) and TM Forum Business Process Frameworks (eTOM). What they can do for your business and what they have done for others to date through conference presentations and TM Forum Certified Training.

View the full agenda now.

In responding to local market needs, Management World Middle East will pick up on the hot topics of the day including:

• Building partnerships and relationships in managing the new content value chain for media-rich services
• Achieving greater agility in responding to new competitive threats in liberalized markets
• Developing a next generation OSS using latest software architectures and frameworks for operational excellence as part of driving down the cost of service operations
• Deriving business value from TM Forum standards
• Transforming the business model from a legacy monopolistic approach to an open market model
• Exploring new revenue models and maximising revenue though revenue management and assurance initiatives
• Responding to the need for greater focus on “customer experience” as part of a customer-centric strategy